Susan Harwood
Vice President of Information Technology, Books-A-Million


As Vice President of Information Technology for Books A Million, Inc. since September of 2001, Susan Harwood is responsible for all technology initiatives for Books A Million, American Wholesale Book Company, and BAMM.com.  Prior to Books A Million, Ms. Harwood was CIO of Crown Books, in Landover, Maryland from 1999-2001, having served that company as Director of Corporate Systems and then Vice President of Information Systems, from 1996 to 1999. 

Ms. Harwood holds a BA in Sociology and Computer Science from The College of William and Mary.  She has over 20 years’ experience in IT systems development, with nearly 15 years in the retail industry, and has been an active participant within the book industry, BISAC and the Book Industry Study Group since 1995.