Published in Publishers Weekly

"In his keynote to this year's Book Industry Study Group's Making Information Pay conference, Hachette COO Ken Michaels used his company as an example of a '21st century content provider,' detailing Hachette's embrace of the digital transformation and outlining the critical steps that enabled its implementation. But it was BISG's joint survey on rights management systems (or rather the lack of them) that provided the day's most compelling presentation, offering a sobering assessment of the state of rights management in legacy book publishing, a situation described as 'a vast problem.'"

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